Sales Policy

Effective Date: January 16, 2025

Introduction

This Sales Policy outlines the terms and conditions governing all sales transactions made through the Lightluis website lightluis.com. By placing an order with us, you agree to be bound by this policy.

Ordering

  • Order Placement: You can place an order for products through our website. All orders are subject to acceptance by Lightluis.

  • Product Availability: We strive to keep our website up-to-date with product availability, but occasionally, items may become unavailable. If an item you ordered is unavailable, we will contact you as soon as possible and offer a refund or an alternative.

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details. Please review the information and contact us immediately if any information is incorrect.

  • Order Cancellation: You can cancel your order within 24 hours of placement, unless it has already been processed for shipping. Please contact us at info@lightluis.com or (228) 436-9618 to cancel an order.

Pricing and Payment

  • Pricing: Prices for products are listed on our website in US dollars. We reserve the right to change prices at any time without prior notice. The price you pay is the price listed at the time of purchase.

  • Payment Methods: We accept payments through a variety of payment methods, which may include major credit cards, debit cards, and other online payment platforms. All payments must be made in US dollars.

  • Payment Security: We utilize secure payment gateways to protect your payment information. However, we are not liable for any breaches of security that may occur as a result of using a third-party payment processor.

  • Sales Tax: Sales tax will be added to your order as applicable based on the shipping address.

Shipping and Delivery

  • Shipping Policy: Our shipping policy outlines the terms for shipping and delivery. Please refer to our “Shipping Policy” document for further details.

  • Delivery Times: Delivery times are estimates and may vary based on location and other factors. We are not responsible for delays due to unforeseen circumstances.

  • Shipping Costs: Shipping costs are calculated based on the weight, size, and delivery location of your order. These costs will be displayed at checkout.

Product Information

  • Accuracy: We try to ensure that product information on our website is accurate. However, we do not warrant that product descriptions, pricing, or other content is error-free.

  • Product Images: Product images are for illustrative purposes only and may differ slightly from the actual product. We are not responsible for discrepancies due to monitor or screen settings.

Returns and Exchanges

  • Returns Policy: Please refer to our “Refund and Returns Policy” for information on returning or exchanging products.

  • Defective Items: If you receive a defective item, please contact us immediately for assistance.

Limitation of Liability

  • To the fullest extent permissible by law, Lightluis and its affiliates will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of our website or the purchase of our products.

  • Our maximum liability in any event is limited to the purchase price of the products.

Governing Law

This Sales Policy will be governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of law principles.

Changes to this Sales Policy

We may update this Sales Policy from time to time. We will post any changes on our website and, if the changes are significant, we will provide a more prominent notice. Your continued use of our website after any changes constitutes your acceptance of the updated Sales Policy.

Contact Us

If you have any questions about this Sales Policy, please contact us at:

Lightluis
Street: 384 Croesus St
Biloxi, Mississippi(MS), 39530
Phone number: (228) 436-9618
Email: info@lightluis.com
Website: lightluis.com